Privacy Policy

Blume Industry Solutions FZ-LLC ("BLIS", "we", "our", or "us") operates the website https://www.blis.ae and associated industry platforms including BlumeSpace. Our registered address is at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.

This Privacy Policy applies to personal data collected through our public website, enquiry forms, customer communications, and related digital interactions. By accessing our website or engaging with our services, you acknowledge that you have read and understood the practices described herein.

We collect information in two principal ways: information you explicitly provide to us, and information collected automatically when you browse our website.

We use cookies and similar tracking technologies to enhance user experience, evaluate traffic patterns, and understand visitor interactions:

You can instruct your web browser to refuse all cookies or notify you when a cookie is being sent. Note that some portions of our website may experience reduced interactivity if cookies are disabled.

BLIS processes your personal data strictly for legitimate business and operational purposes:

• Responding to Inquiries: Reviewing project requests, preparing proposals, and communicating back regarding digital platform consultations.
• Service Delivery & Operations: Administering client accounts, provisioning portal access, and maintaining service reliability.
• System Optimization: Analyzing platform diagnostics to troubleshoot technical errors, enhance navigation, and boost loading speeds.
• Security & Compliance: Protecting against malicious activity, detecting fraud, and meeting statutory audit requirements under UAE law.

Our data processing practices adhere to the principles outlined in the UAE Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection (PDPL), as well as internationally recognized data protection principles (such as GDPR for EU/UK residents):

• Consent: Where you have voluntarily given clear consent to process personal details (e.g. form submissions).
• Contractual Necessity: To take preliminary steps at your request prior to entering into a formal software development or service agreement.
• Legitimate Interests: To operate, safeguard, and improve our digital platforms without unduly overriding your individual rights.
• Legal Obligations: Compliance with applicable UAE corporate and electronic commerce statutes.

We do not sell, rent, lease, or monetize your personal data. We only share information with trusted third-party providers under strict contractual confidentiality obligations:

We implement appropriate technical and organizational safeguards designed to protect your personal information against accidental loss, unauthorized access, destruction, or disclosure.

Safeguards include HTTPS/TLS encryption in transit, encrypted storage at rest, restricted role-based access permissions, and periodic vulnerability reviews.

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, satisfy our legal, tax, and accounting requirements, or resolve disputes.

Depending on your location and applicable law (including the UAE PDPL and GDPR), you have the following statutory rights regarding your personal information:

To exercise any of these rights, please email us directly at info@blis.ae. We respond to all verified requests within thirty (30) business days.

Our website contains links to external platforms, notably our proprietary platform BlumeSpace, as well as social media channels (e.g. Instagram). We encourage you to review the respective privacy policies of external sites as BLIS is not responsible for the privacy practices or content of third-party domains.

We may revise this Privacy Policy periodically to reflect changes in regulatory standards, technical frameworks, or our operational practices. Any modifications will be posted directly on this page with an updated effective date. We recommend checking back regularly to stay informed of our privacy commitments.